SaintCloudRecruiter
the smart solution for Saint Cloud jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Saint Cloud
Posted on: October 7, 2018

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become An Agent: Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bankregistry to get connected with this client and tobecome a member. Please reference agent id code MJOLsarah on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Saint Cloud , Inbound Travel Consultant, Professions , Saint Cloud, Minnesota

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Owner Operator Truck Drivers
Description: Dart continues to increase pay for Owner Operators and those looking to start their own business Dart recently raised pay AGAIN by 2 cents per mile, which boosts your earning potential to up
Company: Dart
Location: Minnetonka
Posted on: 10/18/2018

Owner Operator Truck Drivers
Description: Dart continues to increase pay for Owner Operators and those looking to start their own business Dart recently raised pay AGAIN by 2 cents per mile, which boosts your earning potential to up
Company: Dart
Location: Buffalo
Posted on: 10/18/2018

Class A CDL Local Driver
Description: Local CDL-A Drivers - Full-Time pay beginning at 23.25 per hour You belong at Dayton Freight Join our team of Professional Drivers and be a part of The Dayton Difference. Dayton Freight is a recognized (more...)
Company: Dayton Freight
Location: Prior Lake
Posted on: 10/18/2018


Class A CDL Local Driver
Description: Local CDL-A Drivers - Full-Time pay beginning at 23.25 per hour You belong at Dayton Freight Join our team of Professional Drivers and be a part of The Dayton Difference. Dayton Freight is a recognized (more...)
Company: Dayton Freight
Location: Albertville
Posted on: 10/18/2018

CDL-A Company OTR Dry Van Drivers (Eden Prairie,MN)
Description: CDL-A Truck Driver Jobs br Family Founded. Family Focused. br At Wiseway, we take great pride in hiring professional drivers that share our commitment to customer
Company: Wiseway Transportation Services
Location: Eden Prairie
Posted on: 10/18/2018

CDL-A Company OTR Dry Van Drivers (Carver,MN)
Description: CDL-A Truck Driver Jobs br Family Founded. Family Focused. br At Wiseway, we take great pride in hiring professional drivers that share our commitment to customer
Company: Wiseway Transportation Services
Location: Carver
Posted on: 10/18/2018

Over The Road Truck Driver - Now Hiring around MINNEAPOLIS!
Description: Driving with J.B. Hunt means consistency, guaranteed home time, strong miles, and a top-notch safety program. Join our team as a CDL-A driver and reap the benefits of driving for one of the most stable (more...)
Company: JB Hunt
Location: Wayzata
Posted on: 10/18/2018

CDL Truck Driving jobs - Regional - NEW HIGHER PAY & New Imm
Description: CDL A Truck Drivers - Drive a great regional route in the upper Midwest - you can average 62 CPM. You can get home daily
Company: MARTEN
Location: Chanhassen
Posted on: 10/18/2018

Production Worker - Whitehall, WI
Description: JOIN THE ASHLEY FAMILY IN WHITEHALL, WI br br Ashley Furniture is sponsoring a bus to and from Whitehall every day The best part It is FREE That means your daily commute to and from work costs (more...)
Company: Ashley Furniture
Location: Millville
Posted on: 10/18/2018

CDL-A Company OTR Dry Van Drivers (Rice,MN)
Description: CDL-A Truck Driver Jobs br Family Founded. Family Focused. br At Wiseway, we take great pride in hiring professional drivers that share our commitment to customer
Company: Wiseway Transportation Services
Location: Rice
Posted on: 10/18/2018

Log In or Create An Account

Get the latest Minnesota jobs by following @recnetMN on Twitter!

Saint Cloud RSS job feeds