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Sales Representative

Company: Trobec's Bus Service
Location: Saint Cloud
Posted on: June 10, 2019

Job Description:

Trobec's Bus Service has an opening for a Sales Representative who enjoys interaction with a variety of people in a constantly changing and growing environment. At Trobec's we strive to provide quality transportation, outstanding customer service, positive employee relations, and the highest level of safety. Everyday tasks will involve interaction with clients, quoting and pricing transportation for a variety of clients, working directly with all staffat Trobecs Bus. The successful candidate will have a high level of customer service,have experience in the transportation industry, the ability to work under pressure tomeet deadlines, prioritize tasks, and be able to multi-task with ease.Work Type: Monday-Friday, 40 hours a week.Salary Offered: Competitive Compensation ad Incentive PlanBenefits: Dental Insurance, Health Insurance, Holidays, PTO, Matching 401kEducation Required: Associates DegreeRequired Skills: Excellent written and verbal communication skills are a must! Candidate must be comfortable creating dialog and develop relationships withclients Candidate must be neat and possess great organizational skills. Proficient use of computers, especially Microsoft Office applications and email. Must be driven, organized, and quick thinking. Must be able to perform under pressure. Candidate must be able to work with the dispatch and accounting department. Must be able and willing to learn the school bus and motor coach industry. Answer the phones and other communication with a friendly, positive attitude. Must be able to use a multiple line phone system. Check emails. Work closely and report to the Vice President and Director of Sales.Key Result Areas (KRA) listed below.KRA 1. Sell, Sell, Sell:Focus on every opportunity to sell a charter to increase company stability and profitability.Critical Tasks (how to)Answer every inquiry with a positive attitude and proper information.Practice proper selling techniques to ensure closing most sales.Follow up on all quotes.Input orders and itinerary changes, send confirmations.Make reservations for group needs when required.KRA 2.Customer Experience:Create a positive environment for customers to book a trip.Critical TasksSmile and be friendly (in person AND on the telephone)Make phone calls to emailed inquiriesRecognize regular customers and show appreciation for their loyaltyProactively anticipate, address, and resolve customers needs and expectations in a timely, positive mannerFollow up with group leaders after their trip and provide office with feedback informationSend thank you cards, holiday cards, and gifts when appropriateKRA 3.Develop new clients using inside and outside sales techniques.Critical Tasks Always represent Trobecs Bus Service in a positive mannerDevelop opportunities for new groupsSet up appointments and make outside sales calls when possibleAssist with marketing, mail lists, newslettersKRA 4: Maintains office operations by receiving and distributing communications; maintaining supplies and equipment; picking-up and delivering items; serving customers as necessary. Critical TasksAnswers phone calls in a way that builds relationships with staff, customers and potential customers.Answer two-way radio when necessary.Complete all other tasks as assigned.KRA 5: Appropriately supports, encourages, and communicates with all employees at Trobecs Bus.Critical Tasks:Work with routing coordinator when needed.Work with general manager on all tasks that are to be completed.

Keywords: Trobec's Bus Service, Saint Cloud , Sales Representative, Other , Saint Cloud, Minnesota

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