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Inside Sales Center Representative

Company: Anderson Windows
Location: Saint Cloud
Posted on: June 8, 2019

Job Description:

Inside Sales Center Representative - (24775)

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  • Job Details Share this Job: Apply Online Description Renewal by Andersen is looking to add a Inside Sales Center Representative to our team in St. Cloud, MN. Renewal by Andersen is united by the common goal of making a difference in the lives of our homeowners, our colleagues, our families, and in the communities, we serve. We believe that we can make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We wake up every day, inspired to push the status quo and continuously set a new standard in the home improvement industry by solving todays most challenging problems and continuously redefining what it means to deliver a World Class Homeowner Experience. Renewal by Andersen is looking for an accomplished, driven, and collaborative Inside Sales Representative to help perfect our customers experience in upgrading their homes. Want to join our team? PRIMARY RESPONSIBILITIES:
    • Act as voice of RbA; communicate to all team members, customers and prospective customers respectfully and tactfully.
    • Communicate using the company-prescribed appointment-setting methodology.
    • Obtain and input all essential homeowner information correctly including names, address, phone number(s), email address and secondary contact.
    • Identify (and document in the system) the contact on each call and the full names of all homeowners along with their wants, needs, desired results, problems and essential facts.
    • Question & listen to customers; identify the customer's wants, needs, desired results or problems; re-direct calls to appropriate contact to ensure customer is served appropriately.
    • Sell the value of the in-home consultation.
    • Meet or exceed the desired level of outbound calling activities using the calling queues (open quote, prospect and cancellation). This also involves following the prescribed process for resulting leads and setting future callbacks.
    • Assume responsibility, including follow-up, for all problem resolution and customer satisfaction within your responsibility and authority. Qualifications
      • High school diploma or equivalent
      • Inside sales and/or Call Center experience preferred
      • Strong computer/data entry skills; Detail oriented
      • Outgoing, comfortable to talk with public
      • Demonstrated interpersonal, listening and questioning skills
      • Responsible, reliable and punctual
      • Able to work non-traditional hours as needed (evenings and weekends) CULTURE AND BENEFITS : Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. Were committed to making a difference through challenging ourselves each day, recognizing and rewarding success, taking pride in our work and honoring a legacy built on doing the right thing. There is great respect for life outside work so that you can bring your best self to work. We are committed to demonstrating mutual respect and appreciation of our similarities and differences so that each employee can realize his/her potential and we exceed our customers expectations. As an innovative and industry-leading organization, we think of benefits more broadly. From your health care to your work environment, to your development and quality of life, we think beyond basic benefits to provide a total rewards package including, but not limited to health insurance, PTO, holiday and 401k! Please note this is a temporary to full-time hire opportunity. Candidates are hired as a Renewal by Andersen temporary employee and can be converted to full-time employee based upon business needs and employee performance. This position is benefit eligible with an hourly rate plus a generous incentive plan, PTO and Holiday pay! Job: Sales Location: St Cloud, MN US Organization: Renewal by Andersen Corp. Apply Online Link for schema

Keywords: Anderson Windows, Saint Cloud , Inside Sales Center Representative, Other , Saint Cloud, Minnesota

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