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Returns Specialist

Company: Bluestem Brands
Location: Saint Cloud
Posted on: June 7, 2021

Job Description:

Returns Specialist

Bluestem Brands is the parent company to six eCommerce retail brands. We have one mission: to build a dynamic retail enterprise that wins with direct-to-consumer excellence and entrepreneurial-minded employees focused on serving our customers' unique needs. Our leadership is responsive and supportive, empowering those smart and passionate employees who drive our success. We are continually innovating and improving: we take risks, learn from mistakes and celebrate success as a team.

You work hard, and you deserve more than just a paycheck. Bluestem works to do what's right for employees. From the big things (great benefits, employee discounts and incentive plans) to small touches (jeans-every-day dress code), this is the place you'll want to be. And we don't just talk about work-life balance, we try to live it. Join the Bluestem Brands team to make an impact, be inspired and be valued, every day.

JOB OVERVIEW

Maintain accurate reports, daily, weekly, and monthly. Compile information and send to Liquidation team to get liquidations ready for the liquidator. Work with our liquidator and trucking companies to get liquidations picked up in a timely manner. Create debit memo for vendors, export to Excel, look up model numbers and send to vendor for RA. Compile paperwork for pulling skids, loading, and creating Bill of Ladings for shipments. Contact carriers for pickup arrangements. Log data into vendor spreadsheet.

DUTIES AND RESPONSIBILITIES

Maintain accurate daily, weekly, and monthly reporting for the Returns department. Send out shipping error report for the packing department. Gather information and put together Liquidations to be sold and shipped out. You will arrange pick-ups with carriers for the liquidations, create Bill of Ladings. You will put together paperwork for Vendor information, create debit memo's, look up model numbers and send to Vendor to get RA's. Arrange pickups with carriers. Print label bar codes for processing, Vendor and Liquidation. Answer phones, page, scan, and e-mail. Provide telephone support for the Return operation. Work with union employees to get returns unloaded daily and liquidations and Vendor product loaded as needed. Jobs as assigned.

QUALIFICATIONS:

Working knowledge of MS Word, Excel, Access, Power Point, WMS and RF technologies. Must be dependable. Excellent communication and organizational skills. Ability to handle multiple tasks. Ability to demonstrate a high degree of urgency. Willingness to work extended hours as the business requirements dictate.

Keywords: Bluestem Brands, Saint Cloud , Returns Specialist, Other , Saint Cloud, Minnesota

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