The St. Cloud VA Health Care System is recruiting for one (1)
full-time Management and Program Analyst for the Office of the
Learn more about this agency
The incumbent of this position serves as the Healthcare Systems
Analyst and has responsibility for Lean/Six Sigma projects, Systems
Redesign initiatives, High Reliability Organization (HRO) elements
and St. Cloud Quality Management System (STCQMS)
development/support. The role reports to the Lean Management System
Coordinator. However, this employee will work collaboratively with
and may take direction from the Director and other senior leaders
depending on the project and/or assignment. As the Healthcare
Systems Analyst, the incumbent is expected to lead transformative
quality, safety, effectiveness, and efficiency improvement efforts;
act as the project manager for large and complex healthcare and
operational improvement projects impacting patient care delivery
systems and functions throughout the medical center; conduct
studies and organizational analyses of diverse functions and work
processes; provide consultative guidance to management and
leadership to effect improvements in mission effectiveness,
resource utilization and cost savings; and develop collaborative
relationships and funding mechanisms with VHA, academic, and
private healthcare industry partners in support of HRO, Lean/Six
Sigma, Systems Redesign and STCQMS activities.
As the Healthcare Systems Analyst, the incumbent provides
direction and support to all levels of staff on Lean/Six Sigma
projects, Systems Redesign initiatives, HRO and STCQMS activities.
In conjunction with leadership, duties will include planning
organizing the ongoing developments within the section, as well
as analyzing, evaluating, advising and coordinating administrative
and clinical activities. Responsibilities will include management
improvement, productivity improvement, management controls, and
short and long-range planning. The purpose of improvements is to
provide both effective and efficient delivery of healthcare to
patients seen in this health care system.
The incumbent takes on a leadership role in improving the
healthcare delivery process, in the realms of quality, safety,
value, effectiveness, and efficiency. The work requires primarily a
high order of analytical ability combined with a comprehensive
knowledge of (a) the functions, processes, and principles of health
care management; and (b) methods used to gather, analyze, and
evaluate information concerning the health care management
Responsibilities include, but are not limited to:
- Lead complex and far-reaching performance improvement
initiatives using systems engineering principles.
- Provide consultative support on identifying appropriate process
measures and monitors for quality and performance improvement based
on systems engineering tools and principles.
- Conduct studies based on systems engineering principles to
optimize quality, safety, value, effectiveness, and efficiency in
- Ensure sustainability and spread of efforts directed at
improving quality, safety, value, effectiveness, and efficiency
using management engineering.
- Plan and conduct studies directed at reducing errors due to
cognitive overloading and human-computer interaction failure.
- Plan and conduct analytical studies of management functions in
support of improvements in organizational structure and staffing
- Provide consultative support to patient access and flow
improvement initiatives based on industrial and quality engineering
tools and principles.
- Lead efforts in the use of information to improve quality,
safety, value, effectiveness, and efficiency (informatics).
- Develop and manage collaborative relationships and funding
mechanisms (including internal and external VHA grant funding) to
support and foster St. Cloud VA HCS systems redesign program
- Actively participate in the academic mission of the VA.
- The incumbent will serve as a lean-systems change agent and a
healthcare system resource to all staff on related projects and
topics: Serves as a member of the Process Improvement Committee;
Tracking committee plans; Coordination of recognition and award
submissions; Education and training initiatives will be tracked and
PLEASE SEE BELOW FOR QUALIFICATION REQUIREMENTS
Work Schedule: Monday - Friday, 800 a.m. - 4:00 p.m.
Telework: Ad Hoc
Virtual: This is not a virtual position.
Position Description/PD#: Management and Program
Relocation/Recruitment Incentives: Not authorized
Financial Disclosure Report: Not required
Occasional travel - You may be expected to travel for this
0343 Management And Program Analysis
- Analysts, Management
- Analysts, Program
- Computer And Information Systems Managers
- Computer Occupations, All Other
- Directors, Management Information Systems
Conditions of Employment
- You must be a U.S. Citizen to apply for this job
- Designated and/or random drug testing may be required
- Selective Service Registration is required for males born after
- You may be required to serve a probationary period
- Subject to background/security investigation
- Selected applicants will be required to complete an online
To qualify for this position, applicants must meet all
requirements by the closing date of this announcement,
Time-In-Grade Requirement: Applicants who are current Federal
employees and have held a GS grade any time in the past 52 weeks
must also meet time-in-grade requirements by the closing date of
this announcement. For a GS-11 position you must have served 52
weeks at the GS-9. The grade may have been in any occupation, but
must have been held in the Federal service. An SF-50 that shows
your time-in-grade eligibility must be submitted with your
application materials. If the most recent SF-50 has an effective
date within the past year, it may not clearly demonstrate you
possess one-year time-in-grade, as required by the announcement. In
this instance, you must provide an additional SF-50 that clearly
demonstrates one-year time-in-grade.
Note: Time-In-Grade requirements also apply to former Federal
employees applying for reinstatement as well as current employees
applying for Veterans Employment Opportunities Act of 1998 (VEOA)
You may qualify based on your experience and/or education as
Specialized Experience: You must have one year of specialized
experience equivalent to at least the next lower grade GS-9 in the
normal line of progression for the occupation in the organization.
Candidates must demonstrate the following examples of qualifying
- Acting as the project manager for healthcare and operational
improvement projects impacting patient care delivery systems;
- Identifying systems design problems that contribute to
- Developing systems for data mining, transforming data into
information, and knowledge management.
All qualifying experience you possess must be clearly described
in your application package. We will not make assumptions when
reviewing applications. Please see the Required Documents section
below for resume requirements.
Education: Applicants may substitute education for the required
experience. To qualify based on education for this grade level you
must have a Ph.D. or equivalent doctoral degree or three (3) full
years of progressively higher level graduate education leading to
such a degree or LL.M., if related, that provided the knowledge,
skills, and abilities necessary to do the work of this
Combination: Applicants may also combine education and
experience to qualify at this level. You must have a combination of
specialized experience and education beyond a master's or
equivalent graduate degree or 2 full years of progressively higher
level graduate education leading to such a degree or LL.B or JD.,
One year of full-time graduate education is considered to be the
number of credit hours that the school attended has determined to
represent one (1) year of full-time study. If that information
cannot be obtained from the school, 18 semester hours will be
considered as satisfying the one (1) year of full-time study
You will be rated on the following Competencies for this
- Analytical Reasoning
- Project Management
- Stakeholder Management
- Systems Thinking
Experience refers to paid and unpaid experience, including
volunteer work done through National Service programs (e.g., Peace
Corps, AmeriCorps) and other organizations (e.g., professional;
philanthropic; religions; spiritual; community; student; social).
Volunteer work helps build critical competencies, knowledge, and
skills and can provide valuable training and experience that
translates directly to paid employment. You will receive credit for
all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of
work per week. Part-time experience will be credited on the basis
of time actually spent in appropriate activities. Applicants
wishing to receive credit for such experience must indicate clearly
the nature of their duties and responsibilities in each position
and the number of hours a week spent in such employment.
Physical Requirements: The work requires some physical exertion,
such as periods of standing when teaching; some walking, bending,
crouching, stooping, stretching or similar activities when visiting
work sites; and some moderate lifting and carrying. At other times,
the work is sedentary requiring the use of a personal computer.
For more information on these qualification standards, please
visit the United States Office of Personnel Management's website at
A transcript must be submitted with your application if you are
basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S.
Department of Education from accredited colleges, universities,
schools, or institutions may be used to qualify for Federal
employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification
requirements, you must send a Certificate of Foreign Equivalency
with your transcript in order to receive credit for that education.
For further information, visit: