Account Processor - Personal Lines

Company: North Risk Partners LLC
Location: Saint Cloud
Posted on: January 9, 2021

Job Description:

JOIN OUR TEAMFor someone entering their career or wanting to make a career change, this is an opportunity to develop professional roots in a fast-growing company. Are you driven? Are you highly organized? Do you thrive in a fast-paced work environment? If so, we need to talk to you. If inexperienced no worries, we will train the ideal candidate.SUMMARYThis position works under the support and direction of the account management team and risk advisors, processing day-to-day service requests associated with personal lines accounts, including homeowners, auto, personal umbrella, boat, and recreational vehicle insurance. Some service staff may also be involved in servicing farm, health and other coverages, depending on the individual office/agency's needs.PRIMARY RESPONSIBILITIES

• Assist personal lines team by delivering quick and accurate responses to service requests in a caring and friendly manner.
• Receive, process and manage incoming requests delegated as directed.
• Accept, process and communicate standard tasks such as, but not limited to, issue ID cards, evidences, simple policy changes, presentations, cancellations, reinstatements, and requotes.
• Process in-coming mail; including issue payments, mailing policies, and underwriting requests.
• Run reports for Risk Advisors.
• Attend and actively participate in agency service training meetings.
• Develop positive relationships with partner insurance carriers.
• Enter client activity and other relevant information into the company's software system(s).
• Follow all federal and state regulations, and best practices for avoiding errors and omissions.JOB SPECIFICATIONSEducation, Experience and Certifications
  • High school degree or equivalent required
  • Bachelor's degree preferred, but not required
  • Previous work experience in insurance or another service industry helpful, but not required
  • Ability to obtain property and casualty licenseKnowledge, Skills and Abilities
    • Positive "can-do" attitude
    • A self-starter who regularly demonstrates initiative
    • Effective oral and written communication skills
    • Strong attention to detail with excellent organizational skills
    • Demonstrates a strong understanding of the fundamentals of customer service
    • A working knowledge of standard technology, including core Microsoft Office products: Outlook, Excel, Word, PowerPoint
    • A team player who collaborates between departments and works well with his/her coworkers
    • A professional who demonstrates the ability to carry on a conversation with members of the team and insurance carriers as needed
    • Able to work independently with minimal supervision in fast paced environment
    • A role model for North Risk Partners' core values, mission and desired culture

Keywords: North Risk Partners LLC, Saint Cloud , Account Processor - Personal Lines, Other , Saint Cloud, Minnesota