SaintCloudRecruiter Since 2001
the smart solution for Saint Cloud jobs

26900 - Call Center Representative

Company: Andersen Corporation
Location: Saint Cloud
Posted on: September 4, 2020

Job Description:

Apply OnlineDescriptionRenewal by Andersen, a division of Andersen Windows, is looking to add a Call Center Representative to our team! Join our team in December at our NEW St. Cloud location within 5 miles of Saint Cloud State University! The fantastic opportunity for a Call Center Representative offers full time and part time hours and includes company provided benefits! Renewal by Andersen has been named a "2017, 2018 and 2019 Top Places to Work" by the Star Tribune.WHO WE ARE:Renewal by Andersen is united by the common goal of making a difference in the lives of our homeowners, our colleagues, our families, and in the communities, we serve. We believe that we can make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We wake up every day, inspired to push the status quo and continuously set a new standard in the home improvement industry by solving today's most challenging problems and continuously redefining what it means to deliver a World Class Homeowner Experience. Renewal by Andersen is looking for an accomplished, driven, and collaborative call center representatives to help perfect our customer's experience in upgrading their homes. Want to join our team?This is temporary position that can lead to a full time job. Must be able to work on-site.PURPOSE:* Proving excellent customer service in a call center environment* To convert both inbound and outbound phone calls into sales appointments.PRIMARY RESPONSIBILITIES:* Act as "voice of Renewal by Andersen"; communicate to all team members, customers and prospective customers respectfully and tactfully.* Communicate using the company-prescribed appointment-setting methodology.* Obtain and input all essential homeowner information correctly including names, address, phone number(s), email address and secondary contact.* Identify (and document in the system) the contact on each call for the call center and the full names of all homeowners along with their wants, needs, desired results, problems and essential facts.* Question & listen to customers; identify the customer's wants, needs, desired results or problems; re-direct calls to appropriate contact to ensure customer is served appropriately.* Sell the value of the in-home consultation and convert appointments* Meet or exceed the desired level of outbound calling activities using the calling queues (open quote, prospect and cancellation). This also involves following the prescribed process for resulting leads and setting future callbacks.* Assume responsibility, including follow-up, for all problem resolution and customer satisfaction within your responsibility and authority.* Fulfill activity plan and appointment conversion goals within stated guidelines.* Coordinate with outside sales team on the specifics of appointment date, time, address and any special instructions to set them up for success.* Follow up on all voice mail and other inquiries immediately.* Coach & train other inside sales representatives as needed* Other duties as requiredQualifications* High school diploma or equivalent* Inside sales and/or Call Center experience preferred* Strong computer/data entry skills; Detail oriented* Outgoing, comfortable to talk with public* Demonstrated interpersonal, listening and questioning skills* Responsible, reliable and punctual* Able to work non-traditional hours as needed (evenings and weekends)* Customer focused, results oriented; strong work ethic* Ability to manage multiple tasks concurrentlyCULTURE AND BENEFITS:Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We're committed to making a difference through challenging ourselves each day, recognizing and rewarding success, taking pride in our work and honoring a legacy built on doing the right thing. There is great respect for life outside work so that you can bring your best self to work.We are committed to demonstrating mutual respect and appreciation of our similarities and differences so that each employee can realize his/her potential and we exceed our customers' expectations.Job:Customer ServiceLocation:St Cloud, MN USOrganization:Renewal by Andersen Corp.

Keywords: Andersen Corporation, Saint Cloud , 26900 - Call Center Representative, Other , Saint Cloud, Minnesota

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Warehouser (Morning Shifts Available) - Earn up to $18.00/hr
Description: Warehouse Team Members Shifts: Overnight, Early Morning, Day, Evening, Weekend Location: Middleborough, MA Job opportunities vary by location. We update postings daily with open positions. (more...)
Company: Amazon
Location: Lakeville
Posted on: 09/23/2020

Class A CDL - Conestoga Flatbed Truck Driver - Viracon
Description: This Dedicated truck driver position features weekly time at home, up to 0.54 per mile with a weekly performance pay up to 0.04 per mile and a predictable work schedule. Dedicated truckers will deliver (more...)
Company: Schneider
Location: Minnetonka
Posted on: 09/23/2020

Amazon Warehouse Attendant (Morning Shifts Available) - Earn up to $18.00/hr
Description: Warehouse Team Members Shifts: Overnight, Early Morning, Day, Evening, Weekend Location: Middleborough, MA Job opportunities vary by location. We update postings daily with open positions. (more...)
Company: Amazon
Location: Lakeville
Posted on: 09/23/2020


Amazon Warehouse Operator (Morning Shifts Available) - Earn up to $18.00/hr
Description: Warehouse Team Members Shifts: Overnight, Early Morning, Day, Evening, Weekend Location: Middleborough, MA Job opportunities vary by location. We update postings daily with open positions. (more...)
Company: Amazon
Location: Lakeville
Posted on: 09/23/2020

Warehouse Attendant (Morning Shifts Available) - Earn up to $18.00/hr
Description: Warehouse Team Members Shifts: Overnight, Early Morning, Day, Evening, Weekend Location: Middleborough, MA Job opportunities vary by location. We update postings daily with open positions. (more...)
Company: Amazon
Location: Lakeville
Posted on: 09/23/2020

Warehouse Team Member (Morning Shifts Available) - Earn up to $18.00/hr
Description: Warehouse Team Members Shifts: Overnight, Early Morning, Day, Evening, Weekend Location: Middleborough, MA Job opportunities vary by location. We update postings daily with open positions. (more...)
Company: Amazon
Location: Lakeville
Posted on: 09/23/2020

Amazon Warehouse Attendant (Evening Shifts) - Earn up to $18.00/hr
Description: Warehouse Team Members Shifts: Overnight, Early Morning, Day, Evening, Weekend Location: Middleborough, MA Job opportunities vary by location. We update postings daily with open positions. (more...)
Company: Amazon
Location: Lakeville
Posted on: 09/23/2020

Massage Therapist
Description: Are you a Massage Therapist looking for a studio where you will be encouraged and supported to use your knowledge, skills, and training to provide customized massage to a variety of clients We offer (more...)
Company: Elements Massage
Location: Minnetonka
Posted on: 09/23/2020

Amazon Warehousing Worker (Evening Shifts) - Earn up to $18.00/hr
Description: Warehouse Team Members Shifts: Overnight, Early Morning, Day, Evening, Weekend Location: Middleborough, MA Job opportunities vary by location. We update postings daily with open positions. (more...)
Company: Amazon
Location: Lakeville
Posted on: 09/23/2020

Class A CDL - Intermodal Truck Driver
Description: Home Weekly Intermodal truck drivers that support Chicago, IL earn up to 85,000 per year in this CDL driving position. This Regional CDL driving position features 90 no-touch freight, and you'll haul (more...)
Company: Schneider
Location: Minnetonka
Posted on: 09/23/2020

Log In or Create An Account

Get the latest Minnesota jobs by following @recnetMN on Twitter!

Saint Cloud RSS job feeds