Insurance Customer Service Representative

Company: Tony Jarousek Agcy
Location: Saint Cloud
Posted on: May 16, 2022

Job Description:

Job Description Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Benefits

Base Salary with Commissions
Bonus Opportunities
Reimbursement Property & Casualty License
401K Match Plan
Paid Holidays Off
Vacation, Sick, & Personal Time Off
Advancement Opportunities
Evenings off
Continuing Educatioin
Work from home flexibility after training
Extra Bonus Opportunities

Responsibilities

Ask each customer for referrals and explain our referral program.
Provide -exceptional customer service.
Schedule appointments for sales staff to meet prospective customers.
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Presents and explains insurance policy options based upon prospective client needs and their personal -goals.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.

Requirements

A property & casualty license is a bonus -but will train good individual.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Must be awesome at opening doors and getting appointments from a cold start.
Driven and goal-oriented individual.
Ability to tactfully handle stressful and difficult situations.
Be capable of handling customer rejection.

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