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Director, Credit & Collections - Order to Cash (O2C)

Company: Wolters Kluwer
Location: Saint Cloud
Posted on: November 28, 2019

Job Description:

Wolters Kluwer at http://www.wolterskluwer.com/ is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Wolters Kluwer combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.Responsibilities:

  • Manage the strategic direction for the Order to Cash (OTC) Tower with direct and dotted line management of 50 team members and make effective decisions to achieve the corporate and North American Accounting Center (NA-AC) goals and objectives
  • Deliver on time, high quality analytical analysis related to cash applications, accounts receivable, cash collections, and credit management
  • Lead post acquisition OTC process integration as well as deployment of systems and tools to improve the internal control environment and the day to day operations in this tower
  • Manage alignment of goals and objectives with the outsourcing service provider and maximize outsourced activities to deliver incremental cost savings
  • Drive process standardization and harmonization across the Order to Cash tower
  • Provide high quality transaction processing services for the Order to Cash tower
  • Establish, maintain and deliver on the service level agreements (SLA) for all business units
  • Work with the OTC Global Business Process Owner to maintain the integrity and governance of the Global Business Process Template
  • Manage the interactions with external auditors, internal controls and internal audit
  • Adhere and support critical business, legal, fiscal and internal control requirements
  • Manage the efforts to achieve optimal service delivery excellence including managing vendors relationships and monitoring the SLA and contractual requirements
  • Consolidate and optimize the organizational structure of the OTC tower
  • Establish effective relationships and partner with the divisional Chief Financial OfficersQualifications:
    • A minimum of fifteen years of accounting and finance experience, including a minimum of ten years of leadership experience
    • Bachelor's degree from an accredited college or university; Masters degree, CPA and/or CA preferred
    • Proven capability to effectively manage in a global environment with virtual teams
    • Experience driving organizational change through effective change management
    • Demonstrated ability to deliver on corporate goals and initiatives, identify and drive process improvements and make decisions that effectively support the business
    • Prior experience successfully working with an outsourcing team within a shared services organization
    • Strong leadership and project management skills
    • Strong analytical, organization, and communication skills
    • Ability to motivate teams and lead team members through significant organizational change
    • Ability to determine escalation requirements and ensure key issues are put in front of senior management with recommendations for resolution
    • Proficient with Microsoft Office Suite applications including Word and Outlook; advanced Excel and PowerPoint skills
    • Ability to travel up to 25% and as neededEQUAL EMPLOYMENT OPPORTUNITYWolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Keywords: Wolters Kluwer, Saint Cloud , Director, Credit & Collections - Order to Cash (O2C), Executive , Saint Cloud, Minnesota

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