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Field Operations Manager

Company: Retro Fitness
Location: Saint Cloud
Posted on: October 9, 2019

Job Description:

Retro Fitness is currently seeking a driven Field Operations Manager to join our growing team based in the Midwest as this will be a traveling position. Who we are:Retro Fitness is a state of the art, modern fitness brand with 150 locations in 15 states. We pride ourselves on promoting health and wellness and fitness through our franchise model. In rapid growth mode, we are currently expanding across the country. Who You are: You poses strong business acumen, driven, and thrive in a small entrepreneurial environment? You have a passion for health and wellness. You bring this passion and positivity to your role and the work place. About the role:The Field Operations Manager is a cross-functional leader and business consultant primarily responsible for the implementation, execution, and adoption of processes, systems and resources for Franchisees. This role will be based in the midwest market and will requires extensive travel within a specified US geography. As the Field Operations Manager you will build strong relationships through assisting with coaching and developing all assigned clubs to provide excellence in service to our members. You will assist to ensure franchisee compliance to all Retro Fitness brand standards through audits, operations evaluations, business reviews, and training programs while utilizes and demonstrates effective management principles and practices therefore building brand trust and confidence.
What you'll do:-- Collaborates across the organization, leading the implementation and execution of proprietary programs and strategies-- Manages pro-actively by making timely and sound decisions anticipating the impact of those decisions on the Retro Fitness brand and the franchisee-- Assesses opportunities within our clubs and influences leadership to drive sustainable improvements-- Builds trust and credibility with others while influencing, making contributions, and providing support towards group consensus-- Work with clubs to build best in class onboarding and development-- Trains staff on processes, systems, marketing initiatives and IT programs-- Rolls out new policies and procedures to management and ensure they are properly implemented-- Follow up on the effectiveness of training or developmental programs through club visits-- Leads and supports community outreach efforts-- Support the clubs in the operations and fitness certification processes-- Improves quality by evaluating and re-designing processes, implementing change, and ensuring standards are met-- Employs strong business acumen and critical thinking to look for ways to make improvements-- Troubleshooting club issues-- Attend and assist in openings and community projects-- Assist in field marketing training and practices Our ideal candidate:Education and ExperienceBachelor s Degree preferred or higher in Business Management, or appropriate equivalent from an accredited university or equivalent work experience.Multi-Unit Operational experience (preferably in childcare, food/beverage, retail and/or Franchise system)Strong project management skills and experienceExceptional written and verbal communication skills.Solid business acumen, management, analytical, and problem-solving skills. Skills and Abilities-- Ability to function successfully in a fast-paced environment; often with several key deadlines-- Demonstrated strong written and verbal communications skills-- Strong project management skills and experience-- Exceptional written and verbal communication skills.-- Solid business acumen, management, analytical, and problem-solving skills.-- Well organized with strong time and project management skills-- Excellent interpersonal and relationship building skills-- Proven track record of leadership excellence.-- Know and understand the importance of a daily commitment to KPI's. What we offer:-- Extremely competitive salary range commensurate with experience -- Medical, dental, and vision benefits, 401k, PTO -- The opportunity to influence the growth and success of a fast-growing organization

Keywords: Retro Fitness, Saint Cloud , Field Operations Manager, Executive , Saint Cloud, Minnesota

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