Customer Service Representative
Company: Avenica
Location: Burnsville
Posted on: June 25, 2025
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Job Description:
Avenica is a Talent Partner of Walser Automotive Group, helping
to launch dynamic customer service and service operations careers
for candidates at all experience levels. This application is for
consideration for a variety of full-time, direct hire Customer
Service and Operations opportunities at Walser Automotive Group
across their Twin Cities, MN metro locations. Locations include :
Minneapolis, St. Paul, Bloomington, Edina, Wayzata, White Bear
Lake, Roseville and additional MN Metro cities. Compensation:
Starts at $15/hr starting for entry level positions up to $20/hr
based on experience and position. Roles include: Sales Valets,
Service Runners, Kiosk Agents, and Administrative Assistants.
Benefits You'll Love: Health, Dental, Vision coverage & HSA/FSA
Paid Parental Leave (Maternity, Paternity, Adoption) Adoption
Assistance Program Life Insurance and 401K with Employer Match Pet
insurance and Employee discounts, & more! Responsibilities include:
Resolve customer inquiries by providing prompt, professional
assistance and thoughtful solutions to ensure a positive and
supportive experience. Leverage computer programs to efficiently
manage multiple tasks, prioritize responsibilities, and take
initiative in resolving issues independently in a fast-paced
environment. Use internal systems to track customer interactions,
complete paperwork, and ensure accurate documentation. Assisting
with billing questions, scheduling sales and service appointments,
and educating customers on features. Sales Valets assist with
customer shuttles, bringing cars up for test drives and sales, car
washing or detailing, cleaning show floor vehicles, etc. Minimum
Qualifications: High school diploma or equivalent required Have 1
year of customer service experience Are comfortable navigating
multiple systems on the computer Enjoy working in a fast-paced,
customer-facing environment Are detail-oriented and organized with
strong verbal and written communication skills Have a valid
driver’s license and acceptable driving record Upon completing the
application, you will be prompted to complete our HAALO inventory.
HAALO is simply a way for us to understand your preferences,
behaviors, and work styles. HAALO is the next required step to
complete this application. Who We Are: Avenica is a career
launching platform that uses data science, behavioral psychology,
and performance coaching to unleash human potential and launch
careers. How We Do It: In short, we know resumes don't tell the
full story, so we've designed a career mapping experience.
Thoughtfully designed checkpoints along the way will uncover unique
skills, motivations, and preferences. Completing each step helps
translate potential into performance in a role at Walser Automotive
Group, and can help us connect an individual's talents and
aspirations to specific opportunities where they can truly thrive
and provide them with the guidance to succeed. By submitting an
application to Avenica, you are agreeing to be contacted via SMS
text messages and email.
Keywords: Avenica, Saint Cloud , Customer Service Representative, Customer Service & Call Center , Burnsville, Minnesota
