2023 Student Athlete Micro-Intern - Social Media Community Manager

Company: Adobe
Location: Saint Cloud
Posted on: March 14, 2023

Job Description:

OUR COMPANYChanging the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!THE OPPORTUNITYAdobe's Student-Athlete Micro Internship Program is focused on giving athletes a unique opportunity to gain valuable skills and work on real-world projects. As an Adobe intern, you'll put your smarts and creativity to work on business-critical projects, you'll be mentored by the top talents in your field, and you'll get all the credit when you dream up our next big thing.OVERVIEW OF ADOBE'S STUDENT ATHLETE MICRO-INTERNSHIPAdobe's Social Media Team manages more than 100 accounts across Instagram, Twitter, Facebook, LinkedIn, YouTube, TikTok, and Pinterest. And on those channels, thousands of people mention, tag, or leave comments about Adobe every day, creating a huge opportunity to engage and support our followers and customers. Community management is a critical part of any social media program, and this internship will allow you to flex your social media, writing, and problem-solving skills as you engage with Adobe's social audiences.WHAT YOU'LL DO

• Monitor social media trends and conversations, identifying opportunities for Adobe to participate in the conversation.
• Monitor and respond to community questions and comments on Adobe social media channels.
• Escalate issues to customer support team and other internal stakeholders as appropriate..
• Partner with internal stakeholders and external agency to customize responses to common questions using Adobe voice and tone guidelines.
• Assist with monthly measurement and reporting.
• Identify areas for process improvements using social media monitoring tools and internal communication platforms.WHAT YOU NEED TO SUCCEED
  • Must be a student-athlete currently enrolled in a school-sanctioned sport and pursuing a U.S.-based accredited college or university with a target graduation date between December 2023 - December 2025
  • Interest in and experience with common social media platforms.
  • Strong writing and communication skills.*PLEASE VISIT ADOBE'S STUDENT ATHLETE PROGRAM PAGE ON OUR WEBSITE TO FIND OUT MORE INFORMATION ABOUT THIS PROGRAM.Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $26.00 -- $30.00 hourly. Your recruiter can share more about the specific pay rate for your job location during the hiring process.

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